Selenya operates this online store and website, including its content, features, products, and services, to provide our customers with a curated shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, use our services, or communicate with us.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with Selenya, we may collect information such as:
Contact details: name, email address, billing address, shipping address, and phone number.
Payment information: payment details and transaction information. Payment information is processed through our payment providers.
Order information: products you view, purchase, return, or otherwise interact with.
Communications: information you provide when contacting our customer support.
Device information: information about your device, browser, IP address, and network connection.
Usage information: information about how you interact with and navigate our website.
How We Collect Your Information
We may collect personal information directly from you when you place an order, contact us, or use our website.
We may also collect information automatically through cookies and similar technologies, through Shopify and other service providers that help us operate our store, or from third-party services or partners when necessary to provide our services.
How We Use Your Information
We may use your personal information to process and fulfill your orders, process payments and arrange shipping, provide customer support, manage returns and refunds, improve our website and services, personalize your shopping experience, and send order-related communications.
We may also use your information to send marketing communications when you have provided the appropriate consent, detect and prevent fraud or unauthorized activity, and comply with applicable legal obligations.
Sharing Your Information
We may share your personal information with trusted third parties when necessary to operate our business and provide our services.
This may include Shopify, payment providers, shipping and fulfillment providers, technology and service providers, marketing or advertising services where applicable, and government authorities or legal entities when required by law.
We only share information when reasonably necessary for these purposes or when required or permitted by applicable law.
Shopify
Our store is powered by Shopify. Shopify may collect and process personal information relating to your use of our store in order to provide and improve its services.
Information submitted through our store may be processed by Shopify and other service providers involved in operating the store. Shopify may also process information according to its own privacy policies and applicable laws.
Cookies and Similar Technologies
We may use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our store, improve our services, and support marketing or advertising activities.
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Third-Party Websites
Our website may contain links to third-party websites or services. Selenya is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
Children's Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.
Security and Retention
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to provide our services, fulfill our legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records.
Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to access, correct, delete, or request a copy of your personal information.
You may also have the right to object to or restrict certain processing, withdraw consent where processing is based on consent, and unsubscribe from marketing communications.
To exercise your applicable rights, please contact us using the email address below. We may need to verify your identity before processing certain requests.
Marketing Communications
If you receive promotional emails from Selenya, you can unsubscribe at any time by using the unsubscribe link included in the email.
Even after opting out of marketing communications, we may still contact you regarding your orders, transactions, account, or other necessary service-related matters.
International Data Transfers
Your personal information may be processed or stored in countries outside the country where you live, including countries where Shopify or our service providers operate.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, or legal requirements.
When changes are made, we will update the "Last updated" date at the top of this policy and publish the updated version on our website.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or your personal data rights, please contact us at selenya.store@gmail.com.
Last updated: August 16, 2026